SwipeTrack Solutions

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We’re proud to share that SwipeTrack has successfully completed a SOC 2 Type 1 examination for the XTruLink platform.

This independent assessment confirms that, as of December 18, 2025, SwipeTrack’s controls related to Security, Availability, and Confidentiality were suitably designed in accordance with the SOC 2 framework established by the American Institute of Certified Public Accountants (AICPA).

What SOC 2 means for our customers

SOC 2 is a widely recognized standard for evaluating how organizations design and implement controls to protect sensitive information and ensure reliable system operations. Completing a SOC 2 Type 1 examination demonstrates that SwipeTrack has established formal policies, procedures, and control structures aligned with industry best practices.

For our customers, this means confidence that:

  • Security controls are designed to protect systems and data against unauthorized access
  • Availability controls support reliable platform performance and operational resilience
  • Confidentiality controls help ensure customer data is protected and handled appropriately

These controls support the organizations that rely on XTruLink to manage ticketing, memberships, guest access, and digital credentials across museums, zoos, aquariums, gardens, and other cultural institutions.

Transparency through our Trust Center

Security and compliance are ongoing commitments, not one-time milestones. To provide transparency into our security posture, SwipeTrack maintains a dedicated Trust Center where customers and partners can access relevant compliance and security information.

Through our Trust Center, you can review:

  • Our SOC 2 report
  • Implemented security and compliance controls
  • Our list of subprocessors
  • Additional compliance resources and documentation

Visit the SwipeTrack Trust Center at:
👉 https://trust.swipetrack.com

What’s next

A SOC 2 Type 1 examination validates the design of our controls at a point in time. We are continuing to operate and enhance these controls as part of our broader security and compliance program, with the goal of completing a SOC 2 Type 2 examination in the future.

As we grow, we remain committed to investing in security, reliability, and transparency—so our customers can focus on delivering exceptional guest experiences with confidence.

If you have questions about our SOC 2 examination or would like additional information about our security practices, please contact us at [email protected].